Workflow ForensicsWorkflow Forensics

Nothing gets automated before it is understood. We shadow the people doing the work, instrument the systems they use, and reconstruct the process as it actually runs — not as the SOP claims it runs.

The output is a costed workflow map: every step, its cycle time, its failure rate, and the annual hours it consumes. That map becomes the contract for everything that follows. If a step cannot be measured, it does not get a budget.